burc.

Privacy Policy

Effective Date: [15.09.2024]

At burc.io, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Company Information

burc.io is operated by LYCIA CREATIVE LTD, a company registered in the United Kingdom.
Company Registration Number: 14906091
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM.

2. Information We Collect

We may collect the following types of information when you interact with our platform:

  • Personal Data: This includes your name, email address, and other identifying details you provide during registration or use of the platform.
  • Technical Data: This includes your IP address, browser type, device information, and usage data when accessing the website.
  • Chat Data: We collect conversation data between you and the AI chatbots. If you use the /reset command, all associated conversation history is erased and no longer accessible to us or our partners.

3. How We Use Your Information

We use your data in the following ways:

  • To Provide and Improve Services: Your data allows us to deliver and improve our AI chatbot services and maintain the functionality of the platform.
  • Customer Support: We use your information to respond to inquiries and provide technical support.
  • Analysis and Research: We may analyze conversation data to enhance our services and improve chatbot interactions.
  • Compliance: To comply with legal obligations and protect the security and integrity of the platform.

4. Conversation Data and Privacy

  • If the /reset command is not used after a conversation, we may access the conversation history between you and the AI chatbots. This data may be used for service improvement, troubleshooting, or analytics.
  • If the /reset command is used, all associated conversation data is deleted, and neither burc.io nor our partners have access to it.

5. Data Sharing

We may share your data with:

  • Service Providers: We may use third-party services (e.g., OpenAI, Telegram, Fal.ai) to support our platform. These providers have access to the data necessary to perform their functions but are prohibited from using your data for other purposes.
  • Legal Authorities: We may share your information to comply with legal obligations or protect our legal rights.

6. Third-Party APIs and Services

Our platform integrates with third-party APIs, including but not limited to:

  • OpenAI APIs
  • Telegram APIs
  • Fal.ai APIs

These services may collect additional data as governed by their privacy policies. We encourage you to review the privacy policies of these third-party services to understand how they handle your data.

7. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Conversation data is retained unless the /reset command is used, which immediately deletes the conversation history.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the security of your data.

9. Your Rights

Under applicable data protection laws, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You may request corrections to any incorrect or incomplete data we have about you.
  • Erasure: You can request the deletion of your data where it is no longer necessary for us to retain it.
  • Objection: You have the right to object to how we process your data under certain circumstances.

To exercise these rights, please contact us at [Insert Contact Information].

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn we have collected data from a child without proper consent, we will delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of burc.io after any changes will constitute acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LYCIA CREATIVE LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
UNITED KINGDOM
hey@burc.io